A restaurants in Zhangjiagang, Jiangsu received a warning from the city this past Sunday after charging customers an extra 1 Yuan for “air purification costs.”
The city’s Price Department recently received a number of complaints about a restaurant charging customers an extra Yuan for air purification costs without notifying them ahead of time. The bureau investigated the claims, and found them too be true.
In order to better customer experience, the restaurant had purchased air purifiers for the restaurant. To compensate for the filters and operating costs, the owner had decided to add a small fee to each check.
A Zhangjiagang government official said that air is a natural resource for human survival and customers inevitably need to breath in the restaurant. If the restaurant offers a good dining environment, then their business will increase, but you cannot sell clean air as a commodity for customers.
The government gave the restaurant a warning and said the problem must be rectified in seven days. If nothing changes, they will be severely punished.
Source: inews.qq.com
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Keywords: air filters Jiangsu Zhangjiagang
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Relax people, ... it's just China doing what it can to keep it's international ever-present, opportunistic, dodgy image. Keeping the standards is what matters.
Dec 17, 2015 07:57 Report Abuse
actually in changsha i was in hotpot plase that charges for sitting at table.
Dec 20, 2015 11:06 Report Abuse
This can be justified if the kitchen and toilet stinks or on bad pollution days where the doors can't always be closed. They should be allowed charge the fee if it improves customer service. You can't put a price on health.
Dec 15, 2015 17:22 Report Abuse
If your idiotic wumao arguement stands restaurants can charge customers EXTRA for providing clean food, plates, chopsticks, table, floor, toilets....etc. You can't put a price on health? Have you ever paid a doctor or purchased medicine when you were sick? If not health what were you paying for on these occasions, a cure for your stupidity?
Dec 15, 2015 18:22 Report Abuse
@Guest2301262 Why not? If they provide a service that other restaurants don't, then they have every right to charge. If people don't want to pay, then don't go to that restaurant. Simple. All restaurant do charge for providing clean plates, table, floor etc... that's where part of the money goes. It's just not itemized on the bill. Don't just dismiss everybody who doesn't agree with you as an idiot and a wumao.....
Dec 15, 2015 18:29 Report Abuse
@estern It is a basic service. Do you charge your customers for not poisoning them with polluted air? Anyone who has been in this forum long enough know what kuntmans is.
Dec 15, 2015 18:33 Report Abuse
It's not a basic service, it should be something that we can all take for granted, but unfortunately it's not! Restaurants are not responsible for the air quality. The government and polluting factories are. Do you really think each individual restaurant can be held accountable for the pollution that they played no role in creating? If a restaurant decides to go the extra mile and purify the air then they are providing a service that 99% of other restaurants don't. To not charge for this would simply be bad business. You breifly mentioned not charging for poisoned food before deleting it, but the same principle applies. If 99% of restaurants serve poisoned food, and your restaurant doesn't, then of course you charge more! Also i don't know if Kuntmans is a wumao or not, and neither do I care. But it doesn't make him wrong in this instance.
Dec 15, 2015 19:03 Report Abuse
@estern The same logic applies to poisonous food. I deleted it because I mentioned clean plates, floor, table....etc. in my original response already. Supply of clean air is the same as supplying clean tables, plates, food...etc. They are all basic hygiene. Are you saying polluted air and water, poisonous food, dirty utensils...etc. should be the norm in a restaurant? What is it you find so difficult to understand?
Dec 16, 2015 00:20 Report Abuse
@ambivalentmace Agree, let the customers know beforehand just like if the service comes with a mandatory 10% service charge put that in the menu, plenty of restaurants do that and as you say use your legs if for whatever reason you don't like the deal.
Dec 16, 2015 09:03 Report Abuse
@Guest2301262 So you are arrogant enough to assume that because someone doesn't agree with you it can only be because they don't understand. It's entirely possible for 2 educated people to be given the same information and yet arrive at different opinions. But I guess if you no longer believe in the importance of forming your own opinion then you've been in China too long. You think air quality is a basic hygiene standard for restaurants, I think it isn't. If a restaurant poisons your food they are 100% responsible for that, but a restaurant can't be held responsible for whatever crap floats in every time someone opens the door. There are laws about poisoning food, there are no laws about air quality in restaurants.
Dec 16, 2015 09:45 Report Abuse
@estern Your stupidity blinds you to something so simple even a 10 years old kid knows; clean air and water are basic hygiene. There is no law stipulating the supply of clean water or cutlery either, nor are there laws stipulating restaurants to clean their toilets or floor. Calling you stupid isn't arrogant if you are older than 10.
Dec 16, 2015 22:50 Report Abuse
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